Host/Hostess

Row 188 – O’Rourke Family Estate, Lake Country, BC

About Row 188

Row 188 is the flagship restaurant of O’Rourke Family Estate—Canada’s most anticipated winery project. Overlooking Okanagan Lake and our 1,200-seat amphitheater, Row 188 offers a refined dining experience that showcases seasonal cuisine, estate-grown wines, and world-class hospitality. With a focus on precision, elegance, and genuine guest connection, Row 188 is the culinary jewel of our estate.

Position Overview

The Host/Hostess is the first point of contact for guests at Row 188. This role sets the tone for the dining experience by providing a warm welcome, managing reservations, and ensuring seamless guest flow throughout service. Professionalism, attentiveness, and grace under pressure are essential to success in this role.

Key Responsibilities

• Greet guests warmly upon arrival and ensure they feel welcomed.
• Manage reservations and seating to optimize flow and maximize guest experience.
• Communicate effectively with the FOH team regarding table status and guest needs.
• Maintain the appearance and organization of the entrance and reception area.
• Anticipate guest requirements, including special requests, VIPs, or large parties.
• Assist in maintaining guest records and preferences for personalized service.
• Support the service team with guest inquiries and basic floor support when required.

Qualifications

• Previous experience in a host/hostess or guest services role preferred, ideally in fine dining or luxury hospitality.
• Strong interpersonal and communication skills with a polished, professional presence.
• Ability to multitask and remain calm in a high-volume environment.
• Knowledge of reservation systems and POS software an asset.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• Estate dining privileges.
• Employee discount.
• Gratuities.
• Training and development opportunities, including wine and hospitality education.
• A collaborative and professional culture in one of the Okanagan’s most stunning settings.
• Career growth potential within O’Rourke Family Estate.

Wage - $17.85-$18.85 plus gratuities

How to Apply:

Please email resume and cover letter to hr@peakcellars.com.